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The Must-Have Scanner App

 
By Dan Moshe

"I'll just need a copy of your driver's license."  

"Sign the document and send it back to me."

"Can you fax me that?"

For the times when you aren't conveniently near a scanner or fax machine, TurboScan, available for iOS ($2.99) or Android ($0.99), comes to the rescue.  With TurboScan, users can turn multi-page documents into high-quality PDFs that you can email from your mobile device.

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How to Use It

Once you've downloaded the app, use is simple.

  • Use the controls to take a photo of your document.
  • Edit and name your document.
  • Save the document to Evernote or box.net, or email it to yourself or another recipient as a JPEG or PDF
  • Or print the document with an AirPrint-enabled printer.

Productivity in Your Pocket

Looking for other time-savers in your life?  Check out these helpful apps:

A Busy Scheduler's Dream: Time Trade

10 Reasons You'll Love Google Apps for Business

Going Paperless with Shoeboxed

 

Want a detailed look at how business strategy and technology can converge to increase productivity at your company or nonprofit?  Contact Tech Guru today!

Tech it Up with Tech Guru

Dan Moshe helps business owners in the Minneapolis area with all things tech, and is the CEO of the Caring IT company Tech Guru.  He cares about your business as much as you do! 

Important Message About Security Vulnerability "Heartbleed"

 
By Dan Moshe

Minneapolis IT support company Tech Guru answers your questions about the CVE-2014-0160 vulnerability, also known as "Heartbleed." See what you need to know about the threat that has made up to half a million trusted websites vulnerable to attack.


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What is Heartbleed?

The "heartbeat" that normally draws sensitive information out of secure websites has been exploited to send fake heartbeat packets, thereby "bleeding" information.  Attackers can get passwords, encryption keys, and other data over time, posing a severe security risk.

The vulnerability has existed for about two years but was largely unknown.  Google discovered Heartbleed and notified vendors first, allowing them time to update security before informing the general public.  Most, if not all, websites have already been patched.

Unaffected seems to be Microsoft IIS, because Heartbleed was using Open SSL (largely used by Linux).

What You Can Do

Even if you believe your exposure to the risk is nonexistent, it is recommended that you change all your passwords, as always choosing a complex combination of letters and numbers.

You can also use this site to check the security of a website you're concerned about.

If you have more questions about Heartbleed or your IT security, please do not hesitate to contact Tech Guru.

Dan Moshe helps business owners in the Minneapolis area with all things tech, and is the CEO of the Caring IT company Tech Guru.  He cares about your business as much as you do! 

"Learn Referral Math! Add More Customers" A Lunch and Learn Event

 
By Dan Moshe

Lunch and Learn presenter Shaun Irwin of Convertible Referrals needs more than one hand to count all the contacts who have come his way from current clients.  On Thursday, May 22, join Shaun to see how his philosophy of giving has payed dividends time and again.

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 Thursday, May 22

11:30am until Noon - Lunch & networking at Tech Guru

Noon until 1:00pm - Presentation - Watch live online on your device

Tech Guru / Grain Belt Conference Room
79 13th Avenue Northeast
#207
MinneapolisMN 55413

"Don't come if you don't need more customers!"

                      - Shaun Irwin

Presenter Shaun Irwin of Convertible Referrals doesn't just consult about getting new leads - as the owner in a property and casualty insurance firm with 24 employees, he's living the sales experience every day!  This Lunch and Learn event will equip you with the tools you need to gain more customers than ever before.

How Giving Pays Off

Shaun has tracked lead results since the beginning of his career and can prove how "referral math" pays dividends over time.  If you're skeptical that giving leads your time, energy, and money can benefit your business, come see for yourself how Shaun's process works!

This event allows you two ways to attend: 

  • In-person at the Tech Guru offices - catered lunch included!
  • Live online from your device

Either way, REGISTER to Learn Referral Math and add more customers! 

Register Now toLearn Referral Math!

Dan Moshe helps business owners in the Minneapolis area with all things tech, and is the CEO of the Caring IT company Tech Guru.  He cares about your business as much as you do! 

"Profits. Success. Efficiency." A Lunch and Learn Event

 
By Dan Moshe

When Minneapolis IT support company Tech Guru joins forces with results-oriented CPA firm Foreman & Airhart on Thursday, May 15, small business owners will see inside the minds of CPAs and IT experts.  Find out how this Lunch and Learn event will put you ahead of competitors in one hour flat.  

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Thursday, May 15

11:30am until Noon - Lunch & networking at Tech Guru

Noon until 1:00pm - Presentation - Watch live online on your device

Tech Guru / Grain Belt Conference Room
79 13th Avenue Northeast
#207
MinneapolisMN 55413

Meet the Experts

In this presentation led by Intuit Pro Advisor Mike Baltes of Foreman & Airhart, you will empower yourself to make smart business decisions with online accounting software.

The software will help you:

• Reduce manual data entry time significantly

• Automatically import transactions

• Get up-to-the minute information on your finances

• No more upgrading and backing-up

 

There are TWO WAYS to attend this event! 

Your $15 registration fee allows you to:

  • Attend in-person at the Tech Guru offices in Minneapolis, or
  • Watch the event live online from anywhere on your device

Either way, REGISTER to learn more about how to make the most of technology and the cloud for your small business!

Register Now for "Profits. Success. Efficiency."

 

Dan Moshe helps business owners in the Minneapolis area with all things tech, and is the CEO of the Caring IT company Tech Guru.  He cares about your business as much as you do! 

Making Sparks Fly! How One Midwest Company Shapes Its Future

 
By Dan Moshe

Minneapolis business owners, you're not the only ones in need of IT consulting.  In fact, one of Tech Guru's biggest clients can be found in western Wisconsin, about halfway between Minneapolis and Eau Claire.  Northern Metal Fab, Inc., creator of light and heavy weldments and piece parts, is home to 130 employees, 80 of whom use a computer.  Embracing the company's Bring Your Own Device policy, 45 users access the computer system via smartphone.  As it turns out, the manufacturing facility in the village of Baldwin can teach the big-city kids a thing or two about the latest in business leadership.

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 Sorry, folks.  Most of you will never do anything this cool.

Reshaping "Consulting"

Northern Metal Fab's IT manager Jeff Jacobson speaks warmly of the company's interaction with Tech Guru.  "Maybe we need to stop thinking about it as 'IT consulting.'  You have to call Tech Guru a partner.  We’re going to engage each other - it’s more of a symbiotic relationship."  Jeff relies on Tech Guru's expertise with firewall and anti-virus software, as well as managed desktops.  "You're buying the experience they've gained in working with a variety of systems," he says.

Currently, one of Jeff's goals is to increase employee productivity through better monitoring of internet and VOIP traffic.  "We're not trying to be Big Brother," Jeff says, "but we want to set limits on what people can do with sites like YouTube and Pandora."  Though monitoring employees goes with the territory of a company of this size, Jeff insists results are still the primary way to measure an employee's productivity.  "If you want to spend a month of Sundays catching up and doing your work, that's up to you."

As part of Northern Metal Fab's "symbiotic relationship" with Tech Guru, Jeff seeks to push the envelope on what the Minneapolis IT support company can do.  "Managed desktops is a start," he says of where they began together, "but we want Tech Guru to update the internet-facing programs that present our biggest threats."  Jeff cites Adobe Flash, Java, and Quicktime as examples.

Say Yes to EOS

Jeff describes Tech Guru's use of the Entrepreneurial Operating System (EOS) as "a real positive."  Of the leading-edge comprehensive business system, which Northern Metal Fab has used for a little over a year, Jeff believes it helps both companies get better without having to engage in numerous resources.  Of achieving the company's vision, "We have the same language," explains Jeff.  There's the Issues List, Action Items, the Level 10 Meeting.  "We address our problem, the actions we'll take against it, or if it's minor, kill it altogether."

No Animals Were Hurt While Using Software

Jeff and his team can't leave well enough alone when it comes to software.  "We have 250 to 300 software titles," he says, "and if we can bed, fold, staple, or mutilate software in any form, we will."  It's only fitting that a company that creates original metalwork would demand flexibility with its software.

Recently, Jeff and his team experimented with an instant messaging system through Microsoft.  After realizing they could download the app on their phones, the group immediately commenced a series of very important video conferences.

While he describes Northern Metal Fab's employees as having a wide range of technology abilities "from kindergarteners to PhDs," Jeff loves to challenge his employees when they start working with a new piece of software.  "I say, 'Come back in a couple of weeks and tell me what you did with it.'"

Beyond the Desktop

"In the past I’ve been very skeptical of companies that want to sell you managed desktop," admits Jeff.  "They want to give you X, charge you per month, with very little return, without the engagement.  You're not getting your money’s worth."  Jeff looks forward to partnering with Tech Guru through every phase of Northern Metal Fab's tech growth.  "Our strategy depends on our ability to be flexible, make changes, and go forward."

Are you in need of a prototype or large order of piece parts?  Contact Northern Metal Fab to take your design to reality.

And if you're ready to custom-design your company's technology plan, contact Tech Guru today. 

Request Your FreeTechnology Consultation

Dan Moshe helps business owners in the Minneapolis area with all things tech, and is the CEO of the Caring IT company Tech Guru.  He cares about your business as much as you do! 

The 2014 Can't-Miss Conference for Your MN Nonprofit

 
By Dan Moshe

Your nonprofit needs time, love, and attention, and you're sure you can't afford a break for a conference.  But this one is different.  Technology and communicating your message effectively to your target audience is essential to sustaining your organization.  Find out what the 2014 Nonprofit Technology and Communications Conference can do for your nonprofit on April 10.

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What You're Saying

What's at the heart of the conference, sponsored by the Minnesota Council of Nonprofits?  From the event website: 

Are you trying to maximize limited dollars in a world of unlimited technology choices? Do you wish you had more time to develop goals for your organization's uses of technology? Are you eager to find the next great resource for advancing your mission?

Whether you're an early tech adopter or a more cautious techie, we all have a role to play in advancing our organizations in a quickly changing world! This conference has a place for advanced discussions and for entry-level learning about the current state of technology and communications.

The 2014 Nonprofit Technology & Communications Conference is the place to go to stay up to speed with tools and trends now and looking into the future. You’ll dive into nonprofit strategies for everything from big data to cloud computing, from game-based learning to website design, and much, much more. This is one conference you don’t want to miss for the latest and greatest in all things nonprofit tech. 

Hear From Someone You Know

Tech Guru founder and CEO will be speaking at the conference.  Stay and say hello after either of his two speaking engagements:

Better Up There: Cloud Collaboration with Dropbox & Google Drive

7:30 - 8:45am
It’s a good time to ditch your server and meet your team in the cloud. Discover how file-sharing tools Dropbox and Google Docs bring greater efficiency to your workplace and empower staff to collaborate in real time from across the office or around the world. Weigh security risks with the benefits of each program as your session presenter offers a detailed comparison alongside case studies.

Move It, Don’t Lose It: Mobile Security in the Age of Bring Your Own Device

1:45 - 3pm
More than ever, members of every organization are using their own laptops, tablets and mobile devices to access and store your nonprofit’s private data. What kind of information is at risk and how can you protect yourself? During this session, attendees will find out about the security issues surrounding this growing practice and will learn about step-by-step tools to keep you from being a victim of hacking, viruses and sabotage.

Dan is just one of many expert speakers!

Make Your Nonprofit's Voice Heard

There's a lot of noise out there, but your organization doesn't have to get lost in the crowd.  Invest in your nonprofit's ability to maximize bandwith and enjoy the results you've been looking for.  Register to reserve your seat today!

Dan Moshe is an energetic, engaging speaker on numbers aspects of technology.  Contact him about speaking at an event for your business or nonprofit!

Hire Dan to Tech Up Your Event!

 Dan Moshe helps business owners in the Minneapolis area with all things tech, and is the CEO of the Caring IT company Tech Guru.  He cares about your business as much as you do! 

VIDEO! See What You Missed at the "Dropbox vs. Google Drive" Event

 
By Dan Moshe

If you missed Tech Guru's latest Lunch and Learn event on March 13, you haven't completely missed the boat!  The sold-out match, hosted by referee Dan Moshe, illuminated the advantages, hiccups, and differences of two sources for cloud file-sharing.  Check out some highlights, photos, and the video of Dan's seminar.

Don't beat yourself up for missing the big fight.  Watch the video!

The Dropbox vs. Google Drive Winner is...

Dan laid out the various features of each in the categories of sharing, desktop experience, mobile, and security.  The clear choice for you may be the opposite for someone with different needs.  

The comparison was summed up this way:

DROPBOX: simple, easy, minimalist
  • sync & send larger files
  • simple sharing
  • use familiar desktop apps
  • Migrate whole file server
GOOGLE DRIVE: more robust, but more complex
  • live collaborations
  • mobile and web editing
  • granular sharing
  • a little more complicated

"The winner is the one that's best for your use.  At Tech Guru, we use them both!" says Dan.

Here's a tip from attendee Tyler Olson at social media agency SMC Pros: Google significantly slashed prices on its storage plans to compete with Dropbox's prices.  

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Above: Dan Moshe presents "Dropbox vs. Google Drive."

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Above: Lunch, catered by Chipotle.

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Above: Tech Guru client Peter Seidman of large-format printing company Big Ink.

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Above: Dan answers questions after the presentation. 

There's More to Learn!

If you can hardly wait to learn something new, reserve your seat at the next event.  Learn more about The Magic of Discovery: A New Approach to Sales.

Join presenter Evan Reminick for a Breakfast Learning Series event on Thursday, April 24.  In this unique seminar, Evan will engage the group as his "clients" to demonstrate the very discovery process he advises you to use. 

Hire Dan to Tech Up Your Event!  

Dan Moshe helps business owners in the Minneapolis area with all things tech, and is the CEO of the Caring IT company Tech Guru.  He cares about your business as much as you do! 

Meet Anthony - The Newest Member of the Tech Guru Family!

 
By Dan Moshe

Taking care of tech problems in Minneapolis, offering responsive support to clients, and fixing issues before you even realize they exist.  Who's responsible for this?  The staff at the Tech Guru service desk, of course!  In addition to the familiar voices of Nate Blomquist and Joe Kessler, get to know the newest voice you'll hear when you call: Anthony Schwab.

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Newest Tech Guru staff member Anthony Schwab

Love Bytes

Anthony Schwab has one thing in common with his coworkers at Tech Guru - an inescapable love of technology.  What became a hobby for him in high school and college began as an interest in middle school - Anthony was always taking computers apart and fiddling around with the parts.  After studying math at the University of Minnesota, Anthony realized his real passion was in computers, and he returned to the motherboard.

After passing each stage in the selective hiring process, Anthony joined the team of happy employees in February 2014.  Anthony had been in IT most recently at a Minneapolis law firm, and was drawn to the difference in company culture and environment at Tech Guru.  "There's a different idea about what is important for your company to succeed," says Anthony, who was inspired to hear CEO Dan Moshe emphasize the company's philosophy: caring is important.  

In with a Fun Crowd

It comes as no surprise that Anthony had an easy time mixing in with the team.  "There's not a lot of privacy," admits Anthony of the open floorplan at Tech Guru, a big change from the private offices at his former law firm, "but I enjoy the fact that we can turn to one another and bounce ideas around."  In getting to know his co-workers, Anthony may win some favor by treating them to some of his home-brewed craft beer.  Though modestly downplaying his beer-brewing skills, Anthony sounds like a fine candidate for a future Chief Fun Officer.

Welcome to Tech Guru, Anthony!  Thinking about putting the Caring IT company to the test?  Contact Tech Guru today! 

Put "We Care" to Workfor Your Company

 Dan Moshe helps business owners in the Minneapolis area with all things tech, and is the CEO of the Caring IT company Tech Guru.  He cares about your business as much as you do! 

The Dream Team for Your Twin Cities Business

 
By Dan Moshe

When CEO Dan Moshe of Tech Guru was invited to be a partner in EBITDA Partners, LLC, he was given the opportunity to bring the Minneapolis IT company's unique packaging, consulting, and solutions to another segment of the business community through a trusted team.  Learn more about the partnership and what it means for your business.

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Tech Guru CEO and EBITDA Partner Dan Moshe

Say it three times, and the magic genie will grant you a phenomenal brain trust: "EE-bit-duh!"  For those not familiar with the accounting shorthand for "cash flow," the name is fitting for the group of independent service providers comprised of "everyone you'd want in your boardroom," says Dan.  Members are experts in the core areas of strategic planning, operations, sales, information technology, brand marketing, employee engagement, financial management, legal, and accounting.

The Perfect Tech Partner

When asked how he and Dan met, EBITDA Partners principal Cliff Allen jokes, "Our parole officer introduced us!"  In reality, the partnership had been looking for a technology leader to be "the man on the ground" while Joe Nemastil works out of Zurich.  Already having established a longtime relationship with Dan through Tech Guru, Joe introduced him to the partnership.  Cliff and the partners were delighted to find the missing piece to the puzzle and invited Dan to join.  Says Cliff, "Dan brought us a living, breathing business, focused on the same markets with a similar mission.  He generously shares his knowledge, helps people and is an integral part of the business community."

Carefully Curated Expertise

When partnering with small- to medium-sized businesses up to (and sometimes above) 30 million dollars in revenue, Cliff explains the concept of the partnership. "We have experts, with real world experience, who do everything that an executive management team employee would do for a company."  Specifically organized as a business resource group focused on helping clients (not a networking group), members do not collect finders' fees or share revenue.  "We're not in the partnership to make money; we're in it to help clients and build our own businesses," says Cliff, who co-founded the group eight years ago with Jack Thompson.  "Probably half my business is from relationships anchored in the partnership."

You Have an "In" to Member Events

Tech Guru clients will hear about the latest EBIDTA Partners events, where the monthly topic of discussion is "sometimes leading-edge, sometimes fundamental things business owners ought to know about," says Cliff.  "All my clients would benefit from attending these events," adds Dan.

April 16, you're invited to Thielen’s Roseville office, 2675 Long Lake Road. Doors open at 7:30 a.m. for registration, and networking and the seminar starts promptly at 8:00 a.m. and wraps up by 9:30 a.m.

“Transform Your Team into Sales Ambassadors”
Engaging Your Employees and Building Business

Presented by: Pete Machalek 
SagePresence


Learn more and register today!

 

 Dan Moshe helps business owners in the Minneapolis area with all things tech, and is the CEO of the Caring IT company Tech Guru.  He cares about your business as much as you do! 

The Sizzling Sound of Minneapolis IT Support

 
By Dan Moshe

If IT support company Tech Guru were Minneapolis' best, hottest restaurant, its service desk would be the kitchen on a Saturday night.  "We make 64 Minnesota companies tick, and make sure their technology is working flawlessly every day," says CEO Dan Moshe.  Check out what makes the hub of this company buzz with get-it-done energy.

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Hot Plate!

Clients calling in to Tech Guru's service desk place their orders - then they get to sit back and relax, knowing they're going to be taken care of.  Dan sums it up by saying, "It's designed to support and help people with all the technology they come into contact with every single day."

At any given time, the service desk staff might be helping a client with her iPhone, Windows computer, or wireless printer.  "We can't just hire really smart people," notes Dan, "That's not good enough.  They have to show a high degree of caring for the people they're supporting."

High-Volume Hunger

Tech Guru's service desk handles a client base in 8 states!  "Tech Guru went from supporting 570 users to 686 users in one month," explains Dan.  That means doing even more of what they already do so well.  Setting up new computers and devices, taking support calls, or responding to automatic monitoring alerts, which can indicate issues customers don't even know exist!  

Dan says, "While 90% of what we do is over the phone, we also use couriers to maintain optimal efficacy to send and receive equipment in need of repair."  Tech Guru maintains a pool of loaner laptops and desktops at no charge for its clients so they can get up and running, often in under an hour.  If it's something serious like they can’t boot up, Tech Guru couriers in their dead computer and works on it in the office.

Serving Satisfaction

"We're always looking to improve," Dan says.  The staff uses Autotask software, which helps keep track of all tickets, and makes sure no ticket goes unresolved.  The goal is always to make sure all clients have had their issues resolved to their satisfaction.

A new program recently put in place at Tech Guru is called "Plus One."  Tech Guru will hire one more person than is really needed at any given time to ensure the highest quality of customer service.  This is not someone who will simply be sitting around - the extra staff member will serve to share the current workload and free up "15% Time" for all existing employees.

Taking a cue from a program at 3M, "15% Time" is meant to give employees time to think - about how to improve processes, enhance customer service, and grow professionally.  Tech Guru staff will be able to work on matters before they become urgent, take vacation days knowing they are covered at work, and hatch and nurture their own great ideas.  Tech Guru is taking better care of employees so they, in turn, can take better care of customers.

Put "Plus One" and the Tech Guru service desk to work for your business or nonprofit!

Put \u0026quot\u003BWe are Responsive\u0026quot\u003Bto the test!Contact Tech Guru

 Dan Moshe helps business owners in the Minneapolis area with all things tech, and is the CEO of the Caring IT company Tech Guru.  He cares about your business as much as you do! 

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