Service Desk
Our goal is to get you back to work without delay or interruption. We know you can’t work when we’re fixing your device. Whether through remote service or on site, we work around your schedule to preserve your productivity.
Our managed service desk services support every device and platform: Mac, PC, Windows and Android & iOS tablets/smart phones. We know how tech dependent you are, so we can even send a loaner to you — via courier if need be, or in your office as a standby. And when copiers, apps and connections give you fits, we also connect directly with your tech vendors to speed resolution. Speaking of response times, expect a live response during business hours. After hours, expect a call back within 60 minutes. Find out more about the benefits of outsourcing your help desk with Tech Guru.
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