Every quarter, Tech Guru founder and CEO Dan Moshe reviews five critical pieces of information with his clients. In a pinch, would you be able to rattle off pertinent information about your company’s IT? Don’t get caught off guard! Take a moment to get up to speed on the most important things every business owner should know.
1. Your IT Vision
Do you have an understanding of how your technology is supporting your organization’s mission and vision?
From the start of service, Tech Guru insists on a clear picture of what the future holds for each client. This has been a key step in bringing goals to life through technology and ensuring client satisfaction.
2. Your Disaster Recovery Objective
What is the downtime you can expect from an IT standpoint in the event of a disaster?
In the event of hardware failure, could you predict the cost of that downtime as compared to the cost of the disaster recovery system? Tech Guru could, and finds clients are relieved to take the guesswork out of emergency IT costs.
3. Your Employees’ IT Satisfaction
What is the degree to which technology is either slowing down your team or empowering your team?
Even if client goals of greater employee efficiency are out of reach in the present, business owners can grasp the budgeting changes that need to be made to improve current IT systems.
4. Your IT Documentation
Do you have access to, or at least a recent copy of, your IT documentation?
Quick: What are all your usernames and passwords? Tech Guru retains this information securely for our clients and provide it to them at their request.
5. Your IT Vendors
At the very least, do you know the names and services you have from each of your vendors to avoid overlap and understand what you’re paying for?
We assist our clients with managing all vendors, because sometimes it’s nice to leave IT details to your IT people.
Are your IT people serving you with excellence, efficiency, and security? Do they care about your business as much as you do? If you don’t have all the answers to the five questions about your company’s IT, Tech Guru can help.
Dan Moshe helps business owners in the Minneapolis area with all things tech, and is the CEO of the Caring IT company Tech Guru. He cares about your business as much as you do!