By Dan Moshe
At Tech Guru, the Caring IT Company in Minneapolis, someone says it almost every day.
“You’re the best.”
“Thank you so so so so much.”
“You guys are amazing!”
It’s no wonder we’ve come to think of ourselves as everyone’s favorite people. Of course, solving tech headaches will put you in that category!
The Support Evolution
Enough with the back and forth and missed connections! Let’s meet remotely at your computer at a time that’s great for you. You’ll be able to show us what’s going on in real time, we’ll be able to confirm we’ve resolve your issue. Introducing our Chat and Scheduling Tools!
Schedule Support for a Convenient Time
If your issue is not urgent, but more of a nagging problem or an ongoing issue, scheduling support is recommended. Follow these simple steps:
- Right click the Tech Guru icon on your computer screen. Click “Get help.” You’ll arrive at the Support Page.
- Pick a date and time for your support call.
- Fill out basic information about your issue.
- Meet us at your computer at the appointed time, and let us solve your issue!
Live Chat Right Away
Want to talk to someone immediately? Use our Live Chat option. Follow these simple steps:
- Right click the Tech Guru icon on your computer screen. Click “Get help.” You’ll arrive at the Support Page.
- In the lower left hand corner click the “Chat” icon.
- Fill in basic information, and click “Start chat.”
- You’ll be connected with a live person at Tech Guru who will solve your issue!
Still Not Sure How to Do This? Thank Goodness for Videos
We made videos to help you navigate Scheduling Support and Support Chat. As always, it is Tech Guru’s pleasure to resolve your tech issues so you can get back to business.
Scheduling Support Video:
Live Chat Video: