The things firm owners ask us first.
Straight answers on security, onboarding, pricing, and what working with us actually looks like.
Talk to a guru nowWhat security certifications does Tech Guru have?
Tech Guru is SOC 2 Type 2 audited.
Where does Tech Guru host the data?
Tech Guru's Accounting Cloud is located in a data center in Minneapolis, MN.
Where is Tech Guru’s team located?
Tech Guru has a global team, leveraging the best technology talent from around the world. Because we have a global team, we understand how to help you build, manage, and secure yours.
Does Tech Guru only work with accounting firms?
Yes. Tech Guru exclusively serves accounting firms. It is all we do, and it is the reason we understand your software, your busy season, and the data you are responsible for.
What size firm is this built for?
We work with accounting and CPA firms, typically 5 to 75 people. Whether you are a small firm scaling up or an established practice modernizing, the platform flexes as you grow.
Do we have to be technical to work with you?
No. Most of the firm owners we work with are not technical, and that is the point. We explain things in plain language, we do the technical work for you, and we never make anyone feel small for asking a question.
What about onsite support?
We resolve about 99% of issues remotely, usually faster than someone could drive to you. When hands on site are genuinely needed, we are part of a service network and can get boots on the ground anywhere in the country.
What happens to our current IT provider?
We manage the handoff. At kickoff you introduce us, and we work with your current provider directly so the transition does not fall on your team. From go-live, we are your single point of contact.
How long does onboarding take?
Most firms are up and running in about four weeks. We spend the first week on kickoff and discovery, the next two building your secure foundation behind the scenes, and the fourth going live. Your only standing commitment is about an hour a week from one person.
How does pricing work?
Pricing scales with your team and what your firm needs, so we scope it on a short call instead of guessing here. No long-term contract, no hour caps, no minimums, and a 60-day cancellation any time. Talk to a guru and we will give you a clear, transparent number.
What happens on a discovery call?
A real conversation about your firm, not a sales pitch. We learn your goals, look at where technology is helping or holding you back, and give you recommendations you can act on whether or not you work with us. Daniel is on the call.
Add clients. Not headcount.
See what the right platform does for your margins. Book a discovery call with our team.
Talk to a guru nowNo long-term contract. No hour caps. No minimums. 60-day cancellation any time. We earn it every month. · (800) 692-6096